Finding Your Perfect Pickup Point

11 December 2024
Shona Yeung

We're always looking for ways to make your HubBox experience even better, and that's why we're thrilled to announce some exciting upgrades to our software! Say goodbye to confusion and hello to a smoother, more personalized experience for customers.

Ever felt a twinge of uncertainty when choosing a pickup location? Will it be easy to find? Will it have parking? Will it be accessible? We get it! That’s why at HubBox, we’re constantly striving to make the pickup experience as smooth and stress-free as possible.

With the customer experience at the heart of our product, we’ve just given our pickup point finder a major makeover! It’s now packed with new features designed to give shoppers greater clarity, more decision-making power, and a truly personalized experience.

Enhancing the customer’s pickup experience

No More “Where Am I Going?” Moments

Sometimes we don’t always know what or where a location is from it’s name or address. That’s why we wanted to add branded pins so customers can identify well-known chain stores at a glance. We’ve also added clear location labeling, so customers can quickly see whether it’s a locker, a shop, or a dedicated pickup point.

Accessibility Matters

At HubBox, we believe everyone deserves a seamless pickup experience. That’s why we’re particularly excited about our new amenity information feature. Now, you can easily see which locations offer parking, wheelchair access, and other essential amenities. This empowers customers with accessibility needs to choose locations that work for them, making pickup points truly inclusive.

Plan Your Trip Like a Pro

Choosing a location isn’t just about the destination itself; it’s about the journey too. That’s why our updated user interface now provides nearby information, showing you what’s in the vicinity of your chosen pickup point. Need to hop on a bus or train? Looking for off-site parking options? No problem! We’ve got you covered.

Why These Changes Matter

We believe in giving you the power to choose. These upgrades provide:

  • Greater Clarity: No more confusion about where you’re headed.
  • More Informed Decisions: Choose the location that perfectly suits your needs and preferences.
  • Enhanced Personalization: Find the pickup experience that works best for you.

We believe that by making pickup points more accessible, transparent, and personalized, we can increase shopper usage of these services.

Find your perfect pickup location

Enter your postcode or ZIP Code in the search box to find Pickup Point locations available for you. Click on the location to find out more, including opening hours and amenities.

Are you a retailer looking to offer your customers their perfect Pickup Point?