Blog
Preventing misplaced packages: How to ensure successful first delivery attempts
Ensuring packages reach customers on the first attempt is crucial, yet up to 20% of deliveries fail initially. Addressing this challenge isn’t just a luxury; it’s a strategic way to cut shipping costs and boost customer satisfaction. In this article, we'll explore the impact of failed deliveries and show how achieving 100% first delivery attempt success can revolutionise your ecommerce business.
5 min read
Why pickup points are the future of ecommerce delivery
Pickup points are becoming the delivery option of choice, yet many retailers are still without this option for their customers. We cover why retailers need to embrace the shift in ecommerce to futureproof their business.
7 min read
Porch piracy: how retailers can prevent parcel theft in 2024
Don’t let porch pirates thieve from your bottom line and your customers’ doorsteps.
Find out how to protect the parcels you send from porch piracy in this guide.
6 min read
How to cultivate customer loyalty in ecommerce
Acquiring new customers is hard enough, with acquisition costs increasing year on year for ecommerce companies.
However keeping customers can prove even harder in saturated markets with new and competitive offerings.
So what can you do to keep your customers coming back for more? How will you measure your success?
We’ll answer these questions and more in this article.
9 min read
The impact of lost or missed deliveries on retailer reputation
The demand for fast and accurate online delivery has never been bigger, but the knock-on effect lost and missed deliveries has on reputation for retailers is a growing problem. So how do we solve it? HubBox explain all.
9 min read
Why omnichannel distribution is the key to success in retail
Whilst ordering goods may be getting easier, receiving them is another story for some retailers, which is why knowing what your customers want from their delivery service is key and also why omnichannel distribution could be the answer.
5 min read
What is click and collect?
If you’re looking to learn more about click and collect, how it works & the benefits of using this popular shopping option, then our blog has you covered.
8 min read
Do you really know your customers? How package collections target the unexpected
In this article, we dig deeper into who’s using pickup points – and why, as an online retailer, it’s time to meet the rising demand for the out of home trend.
8 min read
How can pickup points reduce failed deliveries?
From retailer through to carrier and customer: missed deliveries impact everyone across the supply chain. But it’s not all doom and gloom: pickup software can fix a system that is fundamentally broken, bringing time and cost savings for everyone. Here’s how.
7 min read
What to know: alcohol delivery for wine retailers
HubBox software can guarantee first-time wine delivery, reduce the cost of returns and keep customers thirsty for your product. Here’s how.
9 min read
Why shoppers want collection points
We delve into the reasons why shoppers are turning to collection points over home delivery and how this benefits both consumers and retailers.
6 min read
7 Reasons to offer pickup points when selling online
Getting items to your customers safely and on time is a huge challenge for ecommerce retailers, but we have a solution to improving first time deliveries.
5 min read