Blog
Finding Your Perfect Pickup Point
We're always looking for ways to make your HubBox experience even better, and that's why we're thrilled to announce some exciting upgrades to our software! Say goodbye to confusion and hello to a smoother, more personalized experience for customers.
3 min read
Who uses out-of-home delivery options, and why?
In today's world of convenience and flexibility, pickup points and lockers are increasingly common at online checkouts. Customers now expect this option when shopping online, but who uses them, and why?
3 min read
Presents to Pickup: HubBox Gift Guide
The holidays are upon us, and that means one thing: gift-giving season! But with so many options out there, it can be tough to know where to start. That's why we asked our team here at HubBox for their top picks for Christmas and Holiday presents – with a twist! All of these fantastic gifts can be picked up locally from a secure Pickup Point, meaning ultimate discretion and security. No more porch pirates or spoiled surprises!
15 min read
Macy’s: A Pioneer in Retail, Leading the Way with UPS Access Points for Peak Season
This peak season, Macy’s is once again proving why it remains a world-renowned brand by offering local pickup at UPS Access Points—a move that is as strategic as it is customer-centric.
3 min read
‘Tis the Season…To Shop ‘Til You Drop (Or, You Know, Panic-Order): A Peek into the HubBox Office’s Christmas Shopping Styles
Ah, Christmas. A time for joy, merriment, and...the annual shopping frenzy.
3 min read
Selfridges: Leading Retail Innovation with DPD Pickup This Peak Season
This peak season, Selfridges continues its legacy of innovation by offering DPD Pickup—a move that not only enhances convenience for its customers but also sets a benchmark for other retailers to follow.
3 min read
How to Maximise Profitability: Economic Benefits of Pickup Solutions for Retailers
Looking to boost your bottom line and streamline your delivery process? Pickup points are proving to be a game-changer for retailers. By offering customers the option to collect their online orders at convenient locations, businesses can significantly reduce costs, minimize delivery headaches, and improve overall efficiency.
4 min read
Customer Experience Spotlight: Personalization in Pickup
In a fiercely competitive retail landscape, customer expectations have soared. Shoppers crave more than just products; they seek seamless, efficient, and personalized experiences. With expectations of personalized experiences comes the pressure for online retailers to deliver to customers when and where they want. Let's take a look at how pickup options can provide customers with delivery choice and flexibility.
4 min read
Preventing misplaced packages: How to ensure successful first delivery attempts
Ensuring packages reach customers on the first attempt is crucial, yet up to 20% of deliveries fail initially. Addressing this challenge isn’t just a luxury; it’s a strategic way to cut shipping costs and boost customer satisfaction. In this article, we'll explore the impact of failed deliveries and show how achieving 100% first delivery attempt success can revolutionise your ecommerce business.
5 min read
Why pickup points are the future of ecommerce delivery
Pickup points are becoming the delivery option of choice, yet many retailers are still without this option for their customers. We cover why retailers need to embrace the shift in ecommerce to futureproof their business.
7 min read
Porch piracy: how retailers can prevent parcel theft in 2024
Don’t let porch pirates thieve from your bottom line and your customers’ doorsteps.
Find out how to protect the parcels you send from porch piracy in this guide.
6 min read
How to cultivate customer loyalty in ecommerce
Acquiring new customers is hard enough, with acquisition costs increasing year on year for ecommerce companies.
However keeping customers can prove even harder in saturated markets with new and competitive offerings.
So what can you do to keep your customers coming back for more? How will you measure your success?
We’ll answer these questions and more in this article.
9 min read