Founded in 2015 in East London, today Vape Superstore offer one of the biggest ranges of e-liquids, vape kits and tech in the UK. Items are available to purchase from their ecommerce store as well as six brick and mortar locations in London and Reading.
By partnering with HubBox in order to fulfil their local pickup, Vape Superstore will be able to offer their customers over 10,000 pickup across the UK from which to pick up their orders. Additionally, customers will be able to collect their orders from Vape Superstore’s own locations, this is called BOPIS (Buy Online, Pick Up in Store). The new delivery option will be available immediately and works with all of their current delivery speeds, giving their customers the option to choose from standard, 48-hour and next-day Click & Collect.
Whilst the high-street market is booming for the vaping industry, not everyone is close enough to a Vape Superstore to make collect from store a practical fulfilment option. Through the addition of HubBox, Vape Superstore customers will now be able to collect their e-liquids and technology from a local pickup point near their home or workplace, ensuring they don’t have to deal with the frustrations of a missed delivery.
“As our customers lead increasingly busy lives, we wanted to accommodate their needs through the addition of convenient delivery options such as HubBox”
Offering Click & Collect has also been proven to have a positive impact on conversion rates and average basket values, as customers who have a secure collection point and thus don’t have to worry about missing a collection add more items, and items of higher value to their baskets when they shop.
“Aside from striving to have the best range and prices, we’ve always kept our focus first and foremost on our customers,” Vape Superstore said. “By collaborating with HubBox we’re hoping to make it even easier to get vape gear and liquids on time. As our customers lead increasingly busy lives, we wanted to accommodate their needs through the addition of convenient delivery options such as HubBox, that don’t come at any additional cost to them.”
